Comments on: Bridging the Technology divide of the Executive Branch of government 2.0: Now What? http://www.get-involved.org/government/2009/05/bridging-the-technology-divide-of-the-executive-branch-of-government-20-now-what/ How can I help you Sun, 01 Aug 2010 06:17:36 +0000 http://wordpress.org/?v=2.7.1 hourly 1 By: Steve Radick http://www.get-involved.org/government/2009/05/bridging-the-technology-divide-of-the-executive-branch-of-government-20-now-what/comment-page-1/#comment-31 Steve Radick Wed, 10 Jun 2009 05:06:47 +0000 http://www.get-involved.org/?p=37#comment-31 "the most crucial element to citizen engagement is not the information we receive from the government, but how the government reacts to the information it’s getting from us. Will our questions, comments, and concerns to the executive branch be aggregated, considered, and responded to? Or, will bureaucrats treat citizen comments, with little regard?" Like Gary Vaynerchuk (http://garyvaynerchuk.com/) likes to say about customers - "It's great that you want to listen to what your customers have to say, but actually giving a shit about them - that's something special." The same principle applies to Government 2.0, and all of these data and information sharing initiatives. It's got to be more than lip service, and it's got to effect real change, both in action and in words. “the most crucial element to citizen engagement is not the information we receive from the government, but how the government reacts to the information it’s getting from us. Will our questions, comments, and concerns to the executive branch be aggregated, considered, and responded to? Or, will bureaucrats treat citizen comments, with little regard?”

Like Gary Vaynerchuk (http://garyvaynerchuk.com/) likes to say about customers - “It’s great that you want to listen to what your customers have to say, but actually giving a shit about them - that’s something special.” The same principle applies to Government 2.0, and all of these data and information sharing initiatives. It’s got to be more than lip service, and it’s got to effect real change, both in action and in words.

]]>